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Salesforce

We bring companies & customers together in the #1 CRM platform. Sharing the news, events, and innovation you need.

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Description

Salesforce is a company that makes cloud-based software designed to help businesses find more prospects, close more deals, and wow customers with amazing service.

Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping you grow relationships with customers and employees alike.

Features

Connect the dots between marketing and sales.

Use the Marketing Cloud app to send targeted, personalized messages to prospects, right where they are most likely to engage with them. When customers click on your ad or website, an automated message is sent to sales, notifying the team of a new lead.

Share more information to close more deals.

Sales Cloud lets everyone on the sales team see and share all the pertinent customer information, giving reps everything they need to close a deal. AI-driven prompts let you know when it’s the best time to take a specific action to drive a deal forward.

Make service the secret to your success.

Because your support team can see all your customers’ information, team members can better deliver those essential surprise-and-delight moments. And big issues get resolved faster with cross-company case swarming.

Let the data tell you where to focus.

Tableau analytics sends an automated notice when a significant or atypical trend or a new service issue is detected. Easy-to-use dashboards make it simple for anyone to dig into the data to learn more and instantly take action.

Resources

Testimonials

  • David Postill image

    David Postill
    Senior Vice President Marketing & Customer Exerperience, AGI

    Salesforce has become the glue that holds us together. We’re just getting a taste of what it can deliver, and we’re eager to try more!
  • Steve Puchala image

    Steve Puchala
    Senior Vice President Of Growth & Restaurant Success, SkipTheDishes

    Salesforce has been key to achieving our goal of providing the best possible experience for restaurants so they can succeed and grow on our platform.
  • Cailin Radcliffe image

    Cailin Radcliffe
    Senior Director, Revenue Operations, Loopio

    We can easily access the data we need to make smart decisions, action them quickly, and grow the business in the right direction.

FAQ

Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.
Our core values help make Salesforce a platform for change.

Ever since we started operating out of a small San Francisco apartment in 1999, we've believed that doing well as a company means doing good in the world. That's why we've committed our time, equity, and products to improving education, equality, and the environment for everyone.
Our technology helps people create better jobs, lives, companies, and communities.

When you buy Salesforce, you’re not just buying a CRM platform; you’re joining an inclusive community of over 10 million innovators, disruptors, and community shapers we call Trailblazers. With free online learning from Trailhead, they’re learning the skills to improve their companies and careers.